Nothing happened when I downloaded

The camera or capture device hardware or software may not be fully compatible with Microsoft PhotoDraw download capabilities. You can choose from several options to correct the problem:

If the first two options don't work, change the device performance from Enhanced to Normal:

  1. On the Tools menu, click Options, and then click the Scanner/Camera tab.

  2. Select your scanner, camera, or other device, and then click Modify.

  3. Under Performance, select Normal.